Dawai Terms of Service

Welcome to Dawai! These Terms of Service (“Terms”) govern your access to and use of our website, mobile app, and services. By using Dawai, you agree to comply with these Terms. If you do not agree, please refrain from using our platform.

1. Acceptance of Terms

By accessing or using Dawai, you confirm that you are at least 18 years old or have parental/guardian consent and are legally capable of entering into a binding agreement. These Terms constitute a legally binding agreement between you and Dawai.

2. Use of Services

You agree to use Dawai only for lawful purposes and in compliance with these Terms. You must not:

  • Misuse or attempt to disrupt the platform, including through unauthorized access or harmful software.
  • Use the platform to purchase items for resale or commercial purposes without prior authorization.
  • Provide false or misleading information during registration or at any point while using our services.

3. Account Registration

To use certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. Notify us immediately at support@dawaistores.com if you suspect unauthorized use of your account.

4. Product Information and Availability

While we strive to provide accurate product descriptions, images, and availability, Dawai does not guarantee the completeness or accuracy of this information. Products are subject to availability, and we reserve the right to discontinue or limit quantities without prior notice.

5. Pricing and Payments

  • Pricing: All prices are displayed in local currency and are subject to change without notice. Dawai reserves the right to correct pricing errors.
  • Payments: By placing an order, you agree to provide accurate payment information. All payments are processed securely, and Dawai is not liable for issues arising from third-party payment processors.

6. Shipping and Delivery

Dawai aims to deliver your orders efficiently; however:

  • Delivery timelines are estimates and not guarantees.
  • Dawai is not liable for delays caused by factors beyond our control, including but not limited to weather, logistics, or carrier issues.
  • You are responsible for ensuring that the delivery address provided is accurate and accessible.

7. Returns and Refunds

Please refer to our Refund and Return Policy for details on eligibility and the process for returns and refunds. Dawai is not liable for issues arising after the product has been delivered in good condition.

8. Intellectual Property

All content on Dawai, including logos, text, graphics, and software, is the intellectual property of Dawai or its licensors. You may not reproduce, distribute, or use any content without prior written permission from Dawai.

9. Disclaimer of Warranties

Dawai provides its services on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our platform or products. To the fullest extent permitted by law, Dawai disclaims all liability for:

  • Errors or interruptions in service.
  • Third-party links, content, or services accessed through our platform.
  • Products not meeting your subjective expectations.

10. Limitation of Liability

To the extent permitted by law, Dawai and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our platform, including but not limited to loss of data, profits, or goodwill.

11. Indemnification

You agree to indemnify and hold Dawai harmless from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or misuse of our services.

12. Modifications to Terms

Dawai reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on our platform. Continued use of Dawai signifies your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Kingdom of Bahrain. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Bahrain.

14. Termination

Dawai reserves the right to suspend or terminate your account and access to our services at any time, without prior notice, for violations of these Terms or other legitimate reasons.

15. Contact Us

If you have questions about these Terms or need assistance, please contact us:
Email: support@dawaistores.com

Thank you for choosing Dawai. We are committed to providing you with safe, efficient, and reliable healthcare solutions.